Customer Service and Support

As an Indigo Valley customer, you can access your account anytime and:

  • See prices, browse and order from our range of Fairtrade products.
  • Choose a delivery date up to two weeks ahead for your order
  • View items in your basket & edit/update
  • Change your billing or delivery address
  • View past orders and invoices
  • Track deliveries

Coffee making equipment
If you are on Option No1 or Option No 2 servicing, repair and de-scaling isincluded free of charge. For option No 3 we include de-scaling products with the cost of our coffee but do charge for repairs.

FREE Delivery
Delivery in the UK is next day and is FREE when your order two or more cases of coffee.

Customer Care
We are highly regarded for our friendly and helpful service, but if ever you feel we can improve we really do want to hear from you. Please email direct or call Andrew Salsbury our founder director.

...Excellence in everything

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Sponsor a Child

Rainforest Alliance Clipper Tea Cafe Direct Evangelical Alliance Fair Trade Foundation Fair Trade Foundation Soil Association